7004-0101 Emergency Assistance Family Shelters and Services

For certain expenses of the emergency housing assistance program under section 30 of chapter 23B of the General Laws, including homelessness prevention, diversion and strategic re-housing, and contracted family shelters; provided, that eligibility shall be limited to families with incomes at or below 115 per cent of the 2026 or a later-issued higher federal poverty level; provided further, that any family whose income exceeds 200 per cent of the federal poverty level for a sustained and consecutive period of 120 days while the family is receiving assistance funded by this item shall become ineligible for assistance; provided further, that families who are eligible for assistance through a temporary emergency family shelter shall include families who: (i) are at risk of domestic abuse in their current housing situation or are homeless because they fled domestic violence and have not had access to safe, permanent housing since leaving the housing situation that they fled; (ii) through no fault of their own, are homeless due to fire, flood or natural disaster; (iii) through no fault of their own, have been subject to eviction from their most recent housing due to: (a) foreclosure; (b) condemnation; (c) conduct by a guest or former household member who is not part of the household seeking emergency shelter and over whose conduct the remaining household members had no control; or (d) nonpayment of rent caused by a documented medical condition or diagnosed disability or caused by a documented loss of income within the last 12 months directly as a result of a change in household composition or a loss of income source through no fault of the family; or (iv) are in a housing situation where they are not the primary leaseholder or are in a housing situation not meant for human habitation and where there is a substantial health and safety risk to the family that is likely to result in significant harm should the family remain in the housing situation; provided further, that benefits under this item shall only be provided to families consisting entirely of residents of the commonwealth who are citizens of the United States or persons lawfully admitted for permanent residence or otherwise permanently residing under the color of law in the United States, except in cases where a child in the family is a citizen of the United States, a person lawfully admitted for permanent residence or a person permanently residing under color of law in the United States; provided further, that temporary emergency assistance shall be provided to families who, on the date of application for emergency assistance, have no other feasible alternative housing as defined under 760 CMR 67.06(1)(b), whether in the commonwealth or elsewhere, and who, but for not having spent 1 night in a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings including, but not limited to, a car, park, abandoned building, medical facility, bus or train station, airport or campground would be eligible for emergency assistance under clauses (i) to (iv), inclusive; provided further, that the executive office of housing and livable communities shall submit quarterly reports, broken down by month, to the house and senate committees on ways and means detailing expenditures under the preceding proviso, including: (1) the number of families who received emergency assistance under the preceding proviso; (2) the number of families entering the emergency assistance system after having already stayed in a place not meant for human habitation; (3) the number of families entering the emergency assistance system having stayed in a place not meant for human habitation after having requested services provided for in this item within the preceding 6 months and within the preceding week; (4) the number of families described under clause (3) who received a written denial of their request for services prior to staying in a place not meant for human habitation and the number who neither entered the emergency shelter system nor received a written denial on the day of their request; and (5) available data on the race and ethnicity of the families described under clauses (1) to (4) inclusive; provided further, that nothing contained in this item shall require that emergency assistance be provided to a family that, on the date of application for emergency assistance, has other feasible housing as defined under said 760 CMR 67.06(1)(b), whether in the commonwealth or elsewhere, and that said housing adequately accommodates the size and disabilities of the family; provided further, that not less than annually, the executive office shall provide training to relevant staff to ensure compliance with legal requirements related to eligibility for the emergency housing assistance program, including eligibility based on a family having no other feasible alternative housing as defined under said 760 CMR 67.06(1)(b); provided further, that the executive office shall collaborate with the executive office of health and human services, the Massachusetts interagency council on housing and homelessness and family homelessness service providers on strategies and best practices for the prevention of family homelessness; provided further, that the health and safety risk shall be determined by the department of children and families or a department-approved entity through risk assessments; provided further, that a family who receives emergency housing assistance due to domestic abuse shall be connected to the appropriate social service agency; provided further, that temporary assistance under this item shall be terminated upon the offer of available housing or other assistance sufficient to maintain or stabilize housing; provided further, that a family may not decline an offer for available housing if the offer adequately accommodates the size and disabilities of the family and the new housing placement would not result in a job loss for the client; provided further, that any family who declines an adequate offer of available housing or other assistance sufficient to maintain or stabilize housing shall become ineligible for assistance from this item; provided further, that families receiving benefits under this item shall have 30 per cent of their income set aside in a savings account, subject to reasonable exceptions as set forth under executive office regulations in effect in fiscal year 2027; provided further, that the amount saved shall be exempt from otherwise applicable asset limits; provided further, that the family may withdraw the amount placed in savings upon transition to permanent housing or losing eligibility for shelter services; provided further, that families receiving emergency assistance shall receive housing search assistance that attempts to facilitate a sustainable housing placement within 4 weeks of entry into the emergency assistance shelter, motel or hotel; provided further, that families receiving assistance for longer than 32 weeks shall have an executable shelter exit plan that facilitates a housing placement in a new sustainable tenancy or a safe residence including, but not limited to, a placement for which the family is not the primary leaseholder, as soon as possible; provided further, that funds may be advanced to contracted service providers to cover 1-time upfront costs needed to operate shelters; provided further, that as part of executive office efforts to prevent abuse of the emergency assistance program, the executive office shall enter into a wage match agreement with the department of revenue; provided further, that eligibility for shelter by an otherwise eligible family shall not be impaired by prior receipt of any nonshelter benefit; provided further, that an eligible household that is approved for shelter placement shall be placed in a shelter as close as possible to the household's home community, unless a household requests otherwise; provided further, that if the closest available placement is not within 20 miles of the household's home community, the executive office shall, to the extent practicable, make best efforts to transfer the household to an appropriate shelter within 20 miles of its home community at the earliest possible date, unless the household requests otherwise; provided further, that the executive office shall notify local school departments of the placement of a family in its district within 5 days of placement; provided further, that the executive office shall make every effort to ensure that children receiving services from this item shall continue attending school in the community in which they lived before receiving services funded from this item; provided further, that the executive office shall use its best efforts to ensure that a family placed by the emergency housing assistance program shall be provided with access to refrigeration and basic cooking facilities; provided further, that if a family with a child under the age of 3 is placed in a hotel or motel, the executive office shall ensure that the hotel or motel provides a crib that meets all state and federal safety codes for each child under the age of 3; provided further, that the executive office may require identity and custody verifications needed to ensure the safety of children prior to placement into shelter; provided further, that the executive office shall verify, through third-party verification or otherwise, prior to placement in an emergency shelter, for each emergency housing assistance applicant, their: (A) identity; (B) Massachusetts residency; (C) relationship status; (D) pregnancy status; and (E) other eligibility requirements in this item and pursuant to 760 CMR 67.00 or any successor regulations; provided further, that the executive office shall not be required to provide shelter to families who are unable to provide required verifications pursuant to the previous proviso prior to placement; provided further, that the executive office may offer a case-specific waiver for exigent circumstances and at the discretion of the executive office pursuant to regulations promulgated by the executive office including case-specific waivers for: (I) an imminent threat of domestic violence; (II) families with a family member who has a documented disability; (III) a qualified veteran under clause Forty-third of section 7 of chapter 4 of the General Laws who is not enrolled in services specifically tailored to veterans including, but not limited to, those administered by the executive office of veterans services; and (IV) families with a family member who has a high-risk pregnancy or who has recently given birth; provided further, that the executive office shall require each applicant for emergency housing assistance program benefits to establish residency in the commonwealth; provided further, that an applicant shall be required to show an intent to remain in in the commonwealth, which may be shown through sources of verification accepted by the executive office pursuant to regulations, including documentation showing a person receives MassHealth, documentation showing a person receives public benefits in the commonwealth, a bill or other insurance documentation with an address, email, letter or statement from a licensed health care worker on office letterhead or office email stating that the person lives in the commonwealth or a photo identification issued by the commonwealth; provided further, that families receiving shelter benefits who are found ineligible for continuing shelter benefits shall be eligible for aid pending a timely appeal under said chapter 23B; provided further, that this item shall be subject to appropriation and in the event of a deficiency, nothing in this item shall give rise to or shall be construed as giving rise to any enforceable right or entitlement to services in excess of the amounts appropriated in this item; provided further, that notwithstanding any general or special law to the contrary, not less than 90 days before promulgating or amending any regulations, administrative practices or policies that would alter eligibility for or the level of benefits under this program, other than that which would benefit the clients, the executive office shall submit a report to the joint committee on children, families and persons with disabilities, the house and senate committees on ways and means and the clerks of the house of representatives and the senate setting forth justification for such changes including, but not limited to, any determination by the secretary of housing and livable communities that available appropriations will be insufficient to meet projected expenses and the projected savings from any proposed changes; provided further, that no funds from this item shall be expended for personnel or administrative costs; provided further, that the executive office shall submit quarterly reports, broken down by month, to the house and senate committees on ways and means detailing emergency assistance system capacity; provided further, that the executive office shall submit quarterly reports to the house and senate committees on ways and means, broken down by month, with the most recently available monthly data, including data on the race and ethnicity of all families where available and applicable expressed as a percentage of the total, on: (A) applications for services provided for in this item and in item 7004-0108 and requests for services under this item and item 7008-0108, with a request for services defined as any point at which the household seeking services provides information to the executive office as part of any enrollment, triage, or eligibility determination, regardless of whether a formal application is completed and regardless of whether the contact is by telephone, by office visit, or by other means; (B) front-door entries into the emergency assistance system; (C) applications and requests for services provided for in this item and in said item 7004-0108 that are denied and the bases of all such denials expressed as a percentage of the total; (D) applications and requests for services provided for in this item and in said item 7004-0108 that do not result in a formal denial, a front-door entry into the emergency assistance system or verified diversion as a result of HomeBASE household assistance expressed as a percentage of the total; (E) the number of households submitting multiple applications or making multiple requests for services within the previous 1-month period and the previous 6-month period; (F) diversions as a result of HomeBASE household assistance; (G) exits from the emergency assistance system, delineated by reason for exit, including at-fault terminations, exits because the household is no longer income eligible, exits through HomeBASE household assistance with no other subsidy and exits to affordable, subsidized or otherwise assisted housing; (H) the number of applications and requests that do not result in the household entering emergency assistance shelter within 48 hours and for which such non-entry is attributable to each of the following: written denial, pending documentation or verifications, no imminent homelessness or household withdrawal of the application; (I) the average, minimum and maximum cost per family of emergency assistance under this item; (J) the number of families served under this item who required further assistance under this item or under said item 7004-0108 at a later date; (K) the type of assistance later required and provided; (L) the total number of families receiving assistance under item 7004-0101 that have received assistance under this item or said item 7004-0108 during each of the previous 1, 2 and 3 years; (M) the number of children served under this item broken down by age; (N) the number of applications and requests from households that became homeless within 12 months of depleting their HomeBASE household assistance under said item 7004-0108; (O) the reasons for homelessness in the applications and requests received under clause (N) and the number of applications and requests received under said clause (N) that are denied; and (P) the average and maximum length of stay for families currently staying in an emergency assistance shelter placement; provided further, that said quarterly reports shall also include the following information from the department of children and families: (I) the number of families assessed for a health and safety risk in the previous quarter; (II) the number of families determined to be at a substantial health and safety risk; (III) the number of families receiving multiple health and safety assessments within the previous 6-month period; and (IV) the standards used to determine a substantial health and safety risk; provided further, that said quarterly reports shall also include: (i) the number of families that applied for a transfer from their current shelter placement to a unit that can accommodate their disability-related needs, delineated by reason for the application; (ii) the number of families whose applications for reasonable accommodation have been approved but that are waiting for transfer due to lack of available units able to accommodate their disability-related needs, delineated by category of accommodation including, but not limited to, access to cooking facilities, first-floor or elevator access, non-carpeted unit, physical modification to unit, scattered site unit, geographic proximity to service providers and wheelchair accessibility; (iii) the number of families currently in shelter units located more than 20 miles away from their home community; (iv) the number of families with at least 1 child who attends a school other than the child's school of origin as a result of placement in a shelter unit outside of their home community; (v) both the average and maximum number of days that families spend in placements under the circumstances described in clauses (ii) to (iv), inclusive, prior to being transferred to a shelter unit for which none of the circumstances in said clauses (ii) to (iv), inclusive, apply; (vi) the percentage of applications for a transfer that were approved; and (vii) the average number of days and the maximum number of days between the application submission and the approval; provided further, that funds shall be expended on shelter units suitable to meet the needs of households with disabilities requiring reasonable accommodation; and provided further, that the secretary of housing and livable communities shall provide notice to the joint committee on housing, the joint committee on children, families and persons with disabilities and the house and senate committees on ways and means not later than 15 days prior to any change to the applicability of said paragraph (G) of said section 30 of said chapter 23B