Web Site:

www.mass.gov/oca

Organization Chart

Mission:

The mission of the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) is to protect Massachusetts consumers through advocacy, education and ensuring fair and honest business practices among the companies and licensees within our regulatory jurisdiction.

Governing Laws:

Statutes

MGL C. 24A S. 2

Enabling Legislation

MGL C. 90 S. 7N1/4

New Lemon Law

MGL C. 142A S. 1-21

Home Improvement Contractor Arbitration Program and Guaranty Fund

MGL C. 90 S. 7N1/2

Used Lemon Law

Regulations

000 CMR 000

Link to all OCABR regulations