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Web Site:
www.mass.gov/dpuOrganization Chart
Mission:
The Department of Public Utilities is responsible for oversight of investor-owned electric power, natural gas and water utilities in the Commonwealth; developing alternatives to traditional regulation; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities. The mission of the Department is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost; to protect the public safety from transportation and gas pipeline related accidents; to oversee the energy facilities siting process; and to ensure that residential ratepayers' rights are protected.Governing Laws:
Statutes
- MGL C. 25 S. 1-20
 - Department of Public Utilities
 - MGL C. 159 S. 1-105
 - Common Carriers
 - MGL C. 159A S. 1-32
 - Common Carriers of Passengers by Motor Vehicle
 - MGL C. 159B S. 1-22
 - Carriers of Property by Motor Vehicle
 - MGL C. 160 S. 1-252
 - Railroads
 - MGL C. 161 S. 1-161
 - Street Railways
 - MGL C. 161A S. 3(I);39
 - MBTA
 - MGL C. 162 S. 1-18
 - Electric Railroads
 - MGL C. 163 S. 1-12
 - Trackless Trolley Companies
 - MGL C. 164 S. 1-137
 - Manufacture and Sale of Gas and Electricity
 - MGL C. 164A S. 1-27
 - New England Power Pool
 - MGL C. 165 S. 1-27
 - Water and Aqueduct Companies
 - MGL C. 82 S. 40-40E
 - Dig Safe Law
 - St. 2012 C. 209 S. 1-59
 - Competitively Priced Electricity