5011-0100 Department of Mental Health Administration and Operations

For the operation of the department of mental health; provided, that not less than $1,100,000 shall be expended for United Way of Tri--County, Inc.'s Mass 211 and Call 2 Talk programs; provided further, that not later than the fifteenth day of each month, the department of mental health shall submit a report to the house and senate committees on ways and means, the joint committee on mental health, substance use and recovery and the joint committee on health care financing that shall include, but not be limited to, the following information from the previous month on department of mental health case management positions and caseloads for child and adult client cases: (i) the definitions of active and inactive client cases for department case management services; (ii) the number of active and inactive client cases for department case management services; (iii) the active and inactive caseload for each filled case manager position; (iv) the active and inactive caseload for each filled case manager supervisor position; (v) the number of full--time equivalent case manager positions; (vi) the number of case manager positions filled, vacant or on extended leave status; (vii) the number of full--time equivalent case manager supervisor positions; (viii) the number of case manager supervisor positions filled, vacant or on extended leave status; (ix) the definitions of encounters and collateral activities for department case management services; (x) the number of in--person encounters, telephonic encounters and virtual encounters with each client or legally authorized representative for each filled case manager position and each filled case manager supervisor position; (xi) the number of collateral activities for each filled case manager position and each case manager supervisor position; (xii) the target caseloads and encounters as defined by the department to meet the needs of its clients for department case management services; (xiii) the number of clients on a waitlist for department case management services; and (xiv) the number of applications accepted and denied for department case management services; and provided further, that not less than 90 days prior to a change in the case management delivery service model, the department of mental health shall submit a report and a catalogue of best practices for publicly--operated case management services to the house and senate committees on ways and means, the joint committee on health care financing and the joint committee on mental health, substance use and recovery