Section 144 Department of Unemployment In-person Assistance 1

Subsection (a) of section 62A of chapter 151A of the General Laws, as so appearing, is hereby amended by striking out the first sentence and inserting in place thereof the following 2 sentences:- The department of unemployment assistance shall provide regional in-person assistance in each workforce area and in coordination with the MassHire department of career services. A department representative shall be available for assistance at each workforce area at least 1 day a week; provided, however, that assistance shall include, but not be limited to: (i) providing general information on unemployment compensation and claims; (ii) application assistance; and (iii) identity verification assistance.